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Numeric keypad is not responding

HP Recommended
Hp All-in-One 20-c032
Microsoft Windows 10 (64-bit)

To the Experts,


      I cannot find a num/loc  key on this keyboard, so my numeric keypad  doesn't work at all. I have played with the fn key and the f1-f12 keys but still nothing so i am completely lost as to how i should make this pad respond. I have a wireless keyboard that is 18 inches from the monitor, so that cannot be the issue.There are keys that I am not sure what they mean, like the ? 2 clipboards, but i realize i am lacking in knowledge here but really thats not the key i am looking for, Right?:womanembarrassed:  Thank you for a response in advance. I really appreciate all the help and consideration from those of expert status.





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Message 2 of 2
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HP Recommended

Hi @sfarmer1,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that the numeric keypad on your HP All-in-One - 20-c032 is not working.


Let's go through a few steps that may help to fix this issue. 


And here are a few steps for you in the link: Numeric Keypad Does Not Work


Let me know how this works.

You have a good day ahead.

I am an HP Employee

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