Numeric keypad is not responding

[sfarmer1]

To the Experts,

      I cannot find a num/loc  key on this keyboard, so my numeric keypad  doesn't work at all. I have played with the fn key and the f1-f12 keys but still nothing so i am completely lost as to how i should make this pad respond. I have a wireless keyboard that is 18 inches from the monitor, so that cannot be the issue.There are keys that I am not sure what they mean, like the ? 2 clipboards, but i realize i am lacking in knowledge here but really thats not the key i am looking for, Right?:womanembarrassed:  Thank you for a response in advance. I really appreciate all the help and consideration from those of expert status.

Sincerely, 

sfarmer1

[Rainbow23]

Hi @sfarmer1,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that the numeric keypad on your HP All-in-One - 20-c032 is not working.

Let's go through a few steps that may help to fix this issue. 

And here are a few steps for you in the link: Numeric Keypad Does Not Work

Let me know how this works.
 

You have a good day ahead.