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Yankeesfan77
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Message 1 of 2
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Realtek Wi-fi Adapter missing

HP Recommended
HP ENVY TouchSmart m6-k012dx Sleekbook
Microsoft Windows 10 (64-bit)

screenshot.pngMy computer updated to Windows 10 a while ago and after it updated I couldn't connect to my wi-fi. At first I thought it was my actual router so I unplugged it and then plugged it back in and still nothing. After I did a little searching and scratching my head I came to find that my wi-fi adapter was missing it somehow during the update got deleted.  All I have is the Realtek Family Controller. If someone can tell me how to fix it or possibly download the wi-fi adapter please let me know.  Thank You.

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banhien
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Message 2 of 2
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HP Recommended

@Yankeesfan77

 

Your machine may use one of the following parts:

 

  •   Ralink RT3290LE 802.11b/g/n 1x1 WiFi and Bluetooth 4.0 combination adapter
  •   Mediatek MT7630E 802.11bgn Wi-Fi and Mediatek Bluetooth 4.0 WLAN adapter

Please keep or bookmark the following link

 

     http://partsurfer.hp.com/Search.aspx?searchText=E0L02UA

 

You said it uses Realtek but no available drivers from its support site for Windows:

 

    https://support.hp.com/us-en/drivers/selfservice/HP-ENVY-m6-Sleekbook/5375391/model/5390700

 

Now what is the gardware id for the wifi card ?  Please use following instructions to get missing hardware id's then post back:

   http://www.wikihow.com/Find-Hardware-ID

 

Regards.

 

 

BH
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