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Kinglamielle
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Message 1 of 2
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bluetooth keyboard keeps losing connection

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I am having the same issue. My Bluetooth Keyboard Slim won't connect to my Kindle tablet or my s8 phone.

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DavidSMP
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@Kinglamielle,

 

Good Day. Thank you for taking an interest in the HP community. I understand that you require assistance regarding issues with THE Bluetooth keyboard not connecting to different devices.  I will be really glad to assist you here. 🙂 Fabulous description and superb diagnosis of the issue before posting. Kudos to you for that. 🙂

To assist you with accurate information I would require more information regarding this:

  • Please let me know the complete model# of the keyboard to assist you better:
  • Did you check if it works with a desktop or notebook?
  • Did you try replacing batteries and pairing it again and check?

Please furnish all the information for me to assist you correctly.

 

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂

DavidSMP
I am an HP Employee

0 Kudos
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