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positivepython
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Message 1 of 2
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cannot connect to internet due to missing network

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dc7800

ive tried many times to download network drivers and so on from hp customer service site and is not working right now i am tethering my phone to the desktop to get a connection? what can i do?

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CF4
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Message 2 of 2
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Hi

 

Your post is a bit sparse.

 

If you can post the full make and model, and what network adapter you have in your PC then perhaps someone will be able to pinpoint it for you.  Include the OS.

 

Surely tethering will download the correct driver onto your phone and BlueTooth will transfer it?

 

Try typing a few commands into the Command prompt and post the relevant answers please ...

 

systeminfo
msinfo32
ipconfig -all


PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

PowerShell -Command "Get-NetAdapter > C:\GNA.txt"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver > C:\GNB.txt"
PowerShell -Command "GIP -Detailed > C:\GNC.txt"

Getmac All.png

 

If in doubt please ask.

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