• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-19-2020 08:46 AM

HP Recommended
Product: desktop M01-Foo24
Operating System: Microsoft Windows 10 (64-bit)

I recently switched from ethernet connection to wireless  (ATT uverse). the router is about 100' away from my desktop and in another room, and it is not practical to get the two any closer.  My signal strength reads low and sometimes disconnects, and speed is often very slow, at other times speedtest about 25 mbs.  Using a laptop in same location, always good signal and speeed.  Diagnostic tests of wireless adapter (RealTek) say it  is working normally and driver is up to date.  On the ATT side, they say the signal is maximized.

So I think the problem is with the wireless adapter, but....should I go for a range extender, a new wireless adapter, or

a usb plug in new adapter??

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-20-2020 09:14 AM

HP Recommended

My assessment was correct...the card, while functioning, was 'weak'. Problem solved by installing a Netgear Nighthawk

AC1900 wifi USB Adapter.  Install was easy, works great.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-20-2020 09:14 AM

HP Recommended

My assessment was correct...the card, while functioning, was 'weak'. Problem solved by installing a Netgear Nighthawk

AC1900 wifi USB Adapter.  Install was easy, works great.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.