sir my mouse is not working and there are no physcial shops that can repiar this as i ordered online

[Sake8]

no physical shop is repairing it can i find a way to get it repaired after getting it picked up from home or can i get money back

[Sake8]

please tell aboutm y issue if someone knows

[Elohi_NR · Accepted solution]

Hi @Sake8 ,

Welcome to the HP Support Community.,

I'd be happy to help you! 

There are no repair options for the mouse. However, I recommend you contact the nearest service center along with the invoice purchase copy of this unit which shows the purchase date and warranty. They should be able to help. 

Or you may also find the nearest service center by clicking the link below. 

https://support.hp.com/in-en/service-center- service center link using zip/pin code.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Sake8]

but the thing is all hp centres just say that we deal with only the products bought from us and its not reapairable too you said then please tell me a solution to claim back the money of mouse amount as its not repairable now.how should i claim now?

[Sake8]

but they say you haven't bought this from out store  us we will not do anything.