Hi
Some W10 commands that may help...
If you have a similar device, PC that can also run these commands and does connect, then differences, anomalies or missing values may become obvious.

ping LOOPBACK
ping 8.8.8.8
getmac
netsh interface ip show interface
netsh int tcp set heuristics disabled
netsh lan show interfaces
netsh wlan show drivers
netsh wlan show interfaces
ipconfig -all
msinfo32
systeminfo
netsh wlan show profiles
@ECHO
@ECHO PLEASE NOTE any NETWORK-SSID name(s)
@ECHO that you want the PASSPHRASE(S) for.
set /p wkey=Please type in the SSID
Please type in the SSID
netsh wlan show profile name=%wkey% key=clear
The lower section should show profiles, WiFi settings and then enter the SSID in place of %wkey%.
If in doubt please ask.