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Can I upgrade RAM on slow computer?

HP Recommended
Pavilion 20 all in one
Microsoft Windows 8.1 (64-bit)

I have a 64-bit Pavillion 20 All-in-one with a AMD E1-2500 processor and 4.00 GB of RAM.  The computer is increasingly slow, whether is completing online or office applications, and I am lloking for remedies.  Would increasing the RAM to 8gb do the trick, and if so is this computer capable of adding it?  

 

Thanks! 

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HP Recommended

Fropdaddy, welcome to the forum.

 

When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.






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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

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Certainly!  Since it is all-in-one computer and monitor are the same.  Model # is D6U46AV.  Thanks! 

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You are welcome.  Thank you for the additional information.

 

Here are the Product Specifications for the computer.  Look at the section titled "Memory".  The maximum memory is 16 GB in a 64-bit system.  Here is the full memory upgrade information from the Motherboard Specifications:

 

Single channel memory architecture
  • Two 204-pin DDR3 SO-DIMM sockets
  • Supports the following:
    • PC3 10600 (DDR3-1333)
    • PC3 12800 (DDR3-1600)
  • Supports 1 GB, 2 GB, 4 GB and 8 GB SODIMMs
  • Supports up to 4 GB on 32-bit systems
     note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 16 GB (unbuffered) on 64-bit systems
     note:
    Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.
    Single channel memory architecture
  • Two 204-pin DDR3 SO-DIMM sockets
  • Supports the following:
    • PC3 10600 (DDR3-1333)
    • PC3 12800 (DDR3-1600)
  • Supports 1 GB, 2 GB, 4 GB and 8 GB SODIMMs
  • Supports up to 4 GB on 32-bit systems
     note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 16 GB (unbuffered) on 64-bit systems
     note:
    Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.

You may also want to reset your system.  This will return it to its original configuration and increase system performance,  If you decide to do this, you should backup your personal data.

 

Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.






Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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