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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-16-2017 01:17 AM

HP Recommended
Product: HP Envy 700-410 PC
Operating System: Microsoft Windows 8 (32-bit)

My desk top will not go to interent says the IP is unreconizable  . I can hard wire connect to another computer and the connection words fine

5 REPLIES 5

‎03-16-2017 02:58 AM - edited ‎03-16-2017 03:00 AM

HP Recommended

What is the actual error message?

"the IP unrecognizable" is not an error message that I a have ever seen.

 

If your wifi adapter is having issues, try reseating the PCIe half-length mini card adapter in its slot, uninstall the driver and then reinstall it.  Now try connecting to the desired SSID again.

 

Is you desktop PC still in warranty?


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-16-2017 03:16 AM

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It's just at 2 years old no warranty I paid about $800 for it 8gb i5 2 TB. I do not want to take the back off I have no idea about that
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‎03-16-2017 03:17 AM

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It will not connect wifi or hard wired
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‎03-16-2017 03:18 AM

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It will not connect wifi or hard wired it shows no error message but what I told you
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‎03-16-2017 03:25 AM

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@jleetw1 wrote:
It's just at 2 years old no warranty I paid about $800 for it 8gb i5 2 TB. I do not want to take the back off I have no idea about that

Well if you won't don't want to do  it, you are going to have to pay someone else to troubleshoot it or use a workaround.

Troubleshooting devices is pretty hands-on.

 

You could purchase a USB wireless adapter and use that.

 

Get one that is supported by your operating stystem and is at least 802.11b/g/n capable.

 

That is a cheap workaround.

 

See the NewEgg.com selection at the link below.  The Alf -Alfa-N USB adapter would be a good choice. I have one that I use for my Synology NAS.

https://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=4093%20100158094%20600014354&IsNodeId=1...

 

 

 

 

 

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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