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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Memory test "PASSED".  Hard Disk Check (Quick Check AND Extensive Check):

 

SMART Check : NOT INSTALLED

Short DST : NOT INSTALLED

 

 

1 REPLY 1
HP Recommended

It does appear that your hard drive has failed. :Crying:

 

You didn't give the specifics about your PC but if you want to troubleshoot further and it's a desktop you could open the case and place your fingers on the hard drive after boot up. If the hard drive is mechanically running you should be able to feel a slight humming vibration. You should also check that the data and power cables and connectors are securely attached and not damaged. You can also boot into BIOS/UEFI to see if the hard drive is being detected. You could also try a different SATA connector to rule out a bad connector. 

 

If still no luck. Replace the hard drive and use Recovery Disks to re-install Windows.

If you didn't create your own you can buy them from HP or a third party vendor.

 

:Wink: If you found my answer helpful please say thanks by clicking on the Thumb's Up icon.
          If my answer solved your problem please mark it as the Accepted Solution. Thanks!

 

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