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Honor Student
Posts: 2
Member Since: ‎11-20-2009
Message 1 of 3 (758 Views)

HELP! - How to know about a ethernet port? Is it bad?

Sorry if this post isn't done just right I am NEW! Smiley Happy  I have issues though with my desktop.  I have both a laptop and desktop.  I called my local internet provider and asked them to help me hook up everything.  Well to make a long story laptop is hooked up wirelessly but my desktop won't show up.  Not the cord cuz we tried that, so something isn't configed right or my port is bad I am assuming and I don't have the extended coverage to find out.  Hoping that someone on here is a computer wiz and can help a girl out!  Don't know nothing about these things besides email and chat!  LOL


In dire need of help if you will.  Thanks so much!  gtmyrick

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Honor Student
Posts: 2
Member Since: ‎11-20-2009
Message 2 of 3 (754 Views)

Re: HELP! - How to know about a ethernet port? Is it bad?

Ok so I got to thinking, it can't be bad, cuz when I had just my desktop hard wired to my cable modem it was plugged into that port so something must just be configed wrong, Please help!  SO CONFUSED!
PhD Student
Posts: 1,475
Member Since: ‎05-23-2009
Message 3 of 3 (747 Views)

Re: HELP! - How to know about a ethernet port? Is it bad?

Your cable modem is connected to your router to a special LAN port called the uplink (it's a unique port ouf of all of them)


Are you trying to connect wired or wirelessly to the router with your desktop?




Put your desktop next to the router and run a short LAN cable to one of the other LAN ports available and see if that works. If it works, move it to another room and run a LAN cable and doesn't move it a bit further using a longer LAN cable



Do you have the SSID, Encryption type and Key to connect to your router? You need that information to connect wirelessly.

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