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‎01-29-2017 03:01 PM

HP Recommended
Product: Dell Inspiron 5000
Operating System: Microsoft Windows 10 (64-bit)

HP Officejet 8625 All in one pro keeps dropping offline, using windows 10. How do I find why it is dropping offline, and how do I reset it to online?

 

 

1 REPLY 1

‎01-29-2017 03:13 PM

HP Recommended

Hi,

Please use the following tips/instructions to fix:

   http://support.hp.com/us-en/document/c04249080

 

I actually gave my loan HP 8620 (your printer's brother) printer a static IP address to nail it down.

Regards.

BH
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