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danpataliga
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Message 1 of 2
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Please HELP!!!!

HP Recommended
HP P3500 Microtowe
Microsoft Windows 7 (64-bit)

 

 

Please tell me what this failure id means. 

 

Hard Drive Short DST Check: Failed

 

failure ID: 988HVT-0008HK-X87SWJ-60XX03

product ID: C5X66EA#ABB

 

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banhien
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Message 2 of 2
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HP Recommended

Hi,

Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and need to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.

In the US:

    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

  http://welcome.hp.com/country/w1/en/contact_us.html
    
Regards.

BH
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