04-13-2009 03:04 PM
Trying to restore our Compaq 6016 US desktop by re-installing recovery disks that came with the system. Did this fine a few months ago, but in my latest attempt, it's different.
First, the install seems to go fine (put in the compaq restore plus cd, follow with the windows xp home cd, and then the two supplemental cd's that have the software that came with the computer).
It appears that once this is all done, the computer then starts to install, but it appears in the middle of installing it reboots and takes me to the set-up of the computer. I do all that is asked, and then the computer starts to install more ( I don't remember that happening before, but could be wrong ).
One thing I know didn't happen before and is happening now...near the end of the install (2nd part) install stops with a request to insert a disk into the A drive to find FBISM.exe. I don't have, and have never had a floppy disk with this computer for re-install. I finally get past that request and the install continues, but when the computer re-boots, it goes to a screen that says:
An unrecoverable error has occured...installation cannot continue..contact compaq...press enter to shutdown system. I ty to hit enter, and nothing happens. I hit ctrl-alt-delete and on the task manager window it shows FBI Gui Manager not responding.
The first time this happened, I just shutdown the computer, restarted and same thing happened. So, I tried the re-install again.
Same scenario, third try, same thing...but, as soon as the screen got to windows, before it had a chance to go to the error message listed above, I opened Run and disabled FBISM from the start-up. Computer started again and everything worked fine...except, I have a 60G hard drive and it's only showing 15.9 G available.
Long story short...I can use the computer as is, at one-fourth capacity. Would like to know suggestions to get full use.
Solved! Go to Solution.
04-13-2009 04:08 PM
04-13-2009 05:21 PM
04-14-2009 02:19 PM
I contacted HP about a new recovery CD as it sounds like the current Compaq restore Cd I have may have a corrupt fbism.exe file? At least that's one suggestion from someone as to why it asked for the file from a floppy drive during install and restoration. I was told by HP that they no longer have that computer's restore CD, but one could be made for about $60. Not sure if that's worth it if it's not the problem, plus I did a search on the current Compaq restore CD to find the fbism.exe file in question, found it and copied it to a floppy disk. Worth the try to re-install and restore again, and then have the floppy ready if it asks for it again?
I'm not trying to be cheap (sort of) but since I've got at least a 15.9 Gig hard drive thats working fine, not sure if I want to chance it?
04-16-2009 07:14 AM
For earlier recovery disks go to this web site---follow the link http://www.computersurgeons.com/SearchProducts.aspx?sbt=S5000V&bkm=Results#Results
I do not know shipping and handling but they have your recovery disks for a fairly decent price.
04-16-2009 08:52 PM
04-18-2009 10:42 AM