After a disastrous crash (a6050y desktop) which corrupted the registry I got a message to restore to the original status. And an offer to restore my files which I did. This was from a HP program. Now I installed Windows 7, and have a problem trying to restore the files. I think the hp program was the computer health program. Anyone able to help me I would really appreciate. I did a clean install and have the restore files on an external dr.