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Honor Student
Posts: 4
Member Since: ‎05-18-2015
Message 1 of 5 (2,519 Views)

SSM - HPQflash fails with error 0x103

I'm trying to update the bios of a test machine (HP Comqaq Elite 8300 USDT)  using SSM but it doesn't update, I receive an error in the log file:

 

 HP Compaq Business Desktop System BIOS (K01 BIOS) for Windows (SP61923.CVA): Problem encountered when launching the install command. Command line was (cmd.exe /c ""hpqflash\hpqflash.exe" -s -p"C:\Users\[username]\AppData\Local\Temp\SSM86EC.tmp\PWD9E33.tmp"") which returned (Assuming Failure (Return code = 0x103))

 

I've tried it with a few versions of the BIOS Softpaq.

 

Has anyone solved this problem before?

0 Kudos
Intern
Posts: 44
Member Since: ‎05-13-2015
Message 2 of 5 (2,468 Views)

Re: SSM - HPQflash fails with error 0x103

Hello

 

My suggestion would be update to the newest version of SSM:

 

http://ftp.hp.com/pub/caps-softpaq/cmit/HP_SSM.html

I work for HP
Honor Student
Posts: 4
Member Since: ‎05-18-2015
Message 3 of 5 (2,447 Views)

Re: SSM - HPQflash fails with error 0x103

Thank you for your reply. I've tried updating to the latest version but I'm still getting the same error message when running SSM. 

 

Any thoughts?

Honor Student
Posts: 2
Member Since: ‎05-27-2015
Message 4 of 5 (2,419 Views)

Re: SSM - HPQflash fails with error 0x103

Verified I'm having the same problem.  SSM 3.2.2.1.  Happens to various models including 800G1, 8200 Elite

 

 

  • SSM Version: 3, 2, 2, 1 (3.2.2.1)
  • User Name: xxxx
  • Parameters: /TEMP:"C:\Users\xxxxx\AppData\Local\Temp\SSMC7EF.tmp" /SSMFS:"\\xxxxx.edu\stor\applications\Drivers\SSMFS" /SSMPATH:"C:\windows\TEMP" /accept /reboot /cpwdfile:\\xxxxxx.edu\stor\applications\Drivers\SSMFS\new.bin /log:c:\ssm \\xxxxxxx.edu\stor\applications\Drivers\SSMFS\SP

ROM Firmware for 8200 Elite and 6200 Pro Business PCs (J01) (SP71294.CVA): Problem encountered when launching the install command. Command line was (cmd.exe /c ""hpqflash\hpqflash.exe" -s -p"C:\Users\xxxxxx\AppData\Local\Temp\SSMC7EF.tmp\PWD25EA.tmp"") which returned (Assuming Failure (Return code = 0x103))

 

Honor Student
Posts: 2
Member Since: ‎05-27-2015
Message 5 of 5 (2,413 Views)

Re: SSM - HPQflash fails with error 0x103

I reran the SSM setup and made a new password file named "newpassword.bin" and then selected that (which I believe gets embedded in ssm.bin).  Even though I am sure my other .bin file has the same password, this seems to be working now.  Apparently the password embedded is used instead of the password included with the /cpwdfile switch.  Seems like a bug to me, though.  If it was a bad password it should just say as much.

 

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