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manofsteel1980
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Message 1 of 5
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USB not working when booting from WDS boot image HP SFF ProDesk 600G2

HP Recommended
HP SFF ProDesk 600G2
Microsoft Windows 7 (64-bit)

Hello,

I am having an issue where I have injected the USB drivers into the Boot image on WDS and it is not working when I try to boot HP ProDesk 600G2's.  I know that PS/2 keyboards work, and I used one to update and load all of the updated drivers into the Instal image which I then uploaded to the WDS server.  If I pull the image back down using a PS/2 KB, it loads and everything works fine. I have also updated the BIOS on my test machine to the latest from HP NO2 Ver. 02.14 05/30/2016.

 

The problem is that I have 93 machines that I need to get loaded, and I want to use USB to load them now and in the future reloads. ( I work in a public library, so the machines randomly get mucked up and need re-imaged)

 

Below is a list off all of the drivers that I have injected into the appropriate images.  Thank you all in advance and any help will be appreciated.

 

Package Name    File Name    Architecture    Manufacturer    Version    Package Date    Date Added    Class Name    Class GUID
ansmw60 [x86]    ansmw60.inf    x86    Intel    9.8.53.0    ‎2/‎5/‎2015 12:00 AM    ‎8/‎16/‎2016 10:44 AM    Net    {4D36E972-E325-11CE-BFC1-08002BE10318}
ansmw60 [x86]    ansmw60.inf    x86    Intel    9.8.53.0    ‎2/‎5/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    Net    {4D36E972-E325-11CE-BFC1-08002BE10318}
ansmw60 [x86]    ansmw60.inf    x86    Intel    9.9.0.48    ‎6/‎24/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    Net    {4D36E972-E325-11CE-BFC1-08002BE10318}
ansmw60 [x86]    ansmw60.inf    x86    Intel    9.9.0.48    ‎6/‎24/‎2015 12:00 AM    ‎8/‎16/‎2016 10:44 AM    Net    {4D36E972-E325-11CE-BFC1-08002BE10318}
anspw60 [x86]    anspw60.inf    x86    Intel    9.8.53.0    ‎2/‎5/‎2015 12:00 AM    ‎8/‎16/‎2016 10:44 AM    NetTrans    {4D36E975-E325-11CE-BFC1-08002BE10318}
anspw60 [x86]    anspw60.inf    x86    Intel    9.9.0.48    ‎6/‎24/‎2015 12:00 AM    ‎8/‎16/‎2016 10:44 AM    NetTrans    {4D36E975-E325-11CE-BFC1-08002BE10318}
anspw60 [x86]    anspw60.inf    x86    Intel    9.9.0.48    ‎6/‎24/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    NetTrans    {4D36E975-E325-11CE-BFC1-08002BE10318}
anspw60 [x86]    anspw60.inf    x86    Intel    9.8.53.0    ‎2/‎5/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    NetTrans    {4D36E975-E325-11CE-BFC1-08002BE10318}
baytrail-iSystem [x64]    baytrail-iSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
baytrail-iSystem [x86]    baytrail-iSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
braswellSystem [x64]    braswellSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
braswellSystem [x86]    braswellSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
broadwellSystem [x64]    broadwellSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
broadwellSystem [x86]    broadwellSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
commonSystem [x64]    commonSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
commonSystem [x86]    commonSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
cougarpointSystem [x64]    cougarpointSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
cougarpointSystem [x86]    cougarpointSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
cougarpointUSB [x64]    cougarpointUSB.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}
cougarpointUSB [x86]    cougarpointUSB.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}
E1D6232 [x86]    E1D6232.INF    x86    Intel    12.13.17.4    ‎6/‎18/‎2015 12:00 AM    ‎8/‎16/‎2016 10:44 AM    Net    {4D36E972-E325-11CE-BFC1-08002BE10318}
E1D6232 [x86]    E1D6232.INF    x86    Intel    12.13.17.4    ‎6/‎18/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    Net    {4D36E972-E325-11CE-BFC1-08002BE10318}
E1R6232 [x86]    E1R6232.inf    x86    Intel    12.13.27.0    ‎6/‎5/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    Net    {4D36E972-E325-11CE-BFC1-08002BE10318}
E1R6232 [x86]    E1R6232.inf    x86    Intel    12.13.27.0    ‎6/‎5/‎2015 12:00 AM    ‎8/‎16/‎2016 10:44 AM    Net    {4D36E972-E325-11CE-BFC1-08002BE10318}
haswellSystem [x64]    haswellSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
haswellSystem [x86]    haswellSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
heci [x64]    heci.inf    x64    Intel    11.0.0.1176    ‎12/‎24/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
heci [x86]    heci.inf    x86    Intel    11.0.0.1176    ‎12/‎24/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
ibtusbbl [x86]    ibtusbbl.inf    x86    Intel Corporation    15.41.48.38    ‎8/‎10/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM        {854D3F8A-4921-43E3-BBA3-D4F1911611F9}
ibtusbbl [x86]    ibtusbbl.inf    x86    Intel Corporation    15.41.48.38    ‎8/‎10/‎2015 12:00 AM    ‎8/‎16/‎2016 10:18 AM        {854D3F8A-4921-43E3-BBA3-D4F1911611F9}
iusb3hcs [x64]    iusb3hcs.inf    x64    Intel    4.0.0.36    ‎6/‎15/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
iusb3hcs [x86]    iusb3hcs.inf    x86    Intel    4.0.0.36    ‎6/‎15/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
iusb3hub [x64]    iusb3hub.inf    x64    Intel(R) Corporation    4.0.0.36    ‎6/‎15/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}
iusb3hub [x86]    iusb3hub.inf    x86    Intel(R) Corporation    4.0.0.36    ‎6/‎15/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}
iusb3xhc [x64]    iusb3xhc.inf    x64    Intel(R) Corporation    4.0.0.36    ‎6/‎15/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}
iusb3xhc [x86]    iusb3xhc.inf    x86    Intel(R) Corporation    4.0.0.36    ‎6/‎15/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}
ivybridgeSystem [x64]    ivybridgeSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
ivybridgeSystem [x86]    ivybridgeSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
lynxpoint-hrefreshSystem [x64]    lynxpoint-hrefreshSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
lynxpoint-hrefreshSystem [x86]    lynxpoint-hrefreshSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
lynxpointlpSystem [x64]    lynxpointlpSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
lynxpointlpSystem [x86]    lynxpointlpSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
lynxpointSystem [x64]    lynxpointSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
lynxpointSystem [x86]    lynxpointSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
mesrl [x64]    mesrl.inf    x64    Intel    11.0.0.1136    ‎5/‎8/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    Ports    {4D36E978-E325-11CE-BFC1-08002BE10318}
mesrl [x86]    mesrl.inf    x86    Intel    11.0.0.1136    ‎5/‎8/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    Ports    {4D36E978-E325-11CE-BFC1-08002BE10318}
pantherpointSystem [x64]    pantherpointSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
pantherpointSystem [x86]    pantherpointSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
sandybridgeSystem [x64]    sandybridgeSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
sandybridgeSystem [x86]    sandybridgeSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
skylakeSystem [x64]    skylakeSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
skylakeSystem [x86]    skylakeSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
sunrisepoint-hSystem [x64]    sunrisepoint-hSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
sunrisepoint-hSystem [x86]    sunrisepoint-hSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
sunrisepoint-lpSDHost [x64]    sunrisepoint-lpSDHost.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    SDHost    {A0A588A4-C46F-4B37-B7EA-C82FE89870C6}
sunrisepoint-lpSDHost [x86]    sunrisepoint-lpSDHost.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    SDHost    {A0A588A4-C46F-4B37-B7EA-C82FE89870C6}
sunrisepoint-lpSystem [x64]    sunrisepoint-lpSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
sunrisepoint-lpSystem [x86]    sunrisepoint-lpSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
valleyview2System [x64]    valleyview2System.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
valleyview2System [x86]    valleyview2System.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
valleyview2USB [x64]    valleyview2USB.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}
valleyview2USB [x86]    valleyview2USB.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}
wildcatpointlpSystem [x64]    wildcatpointlpSystem.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
wildcatpointlpSystem [x86]    wildcatpointlpSystem.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    System    {4D36E97D-E325-11CE-BFC1-08002BE10318}
wildcatpointlpUSB [x64]    wildcatpointlpUSB.inf    x64    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}
wildcatpointlpUSB [x86]    wildcatpointlpUSB.inf    x86    INTEL    10.1.1.9    ‎7/‎14/‎2015 12:00 AM    ‎8/‎17/‎2016 9:15 AM    USB    {36FC9E60-C465-11CF-8056-444553540000}

4 REPLIES 4
Paul_Tikkanen
Level 21
Level 21
138,157 91,680 21,332 28,412
Message 2 of 5
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HP Recommended

Hi:

 

Did you try this tool?  This normally takes care of the issue...puts the USB3 drivers into your W7 installation flash drive.

 

There is a readme file on the page containing the instructions for use.  You also need to run it on a PC with W8.1 or newer according to the info on the page.

 

https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

 

 

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manofsteel1980
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Message 3 of 5
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HP Recommended

I do not have a Win 8.1 or higher machine available to me.  So I downloaded this utility and using 7-zip I extracted it, then added the x86 drivers to the pool on the WDS server, and then injected them into the boot image.  I fired up trying to pull the image down from the server and it did the same thing, it displays the image choices, but the KB or mouse(aka the USB ports) still do not work.

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Paul_Tikkanen
Level 21
Level 21
138,157 91,680 21,332 28,412
Message 4 of 5
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HP Recommended

Sorry that didn't work for you.

 

I have given that tool to many forum members with the Prodesk 600 G2's, Elitedesk 800 G2's, Probook 450 G3's and it worked for them, so unfortunately, I don't have any other suggestions for you to try.

 

For example:

 

http://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/can-not-install-win...

 

You may also find the last reply on the thread of help as the person offers an alternative solution.

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manofsteel1980
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I have taken the Win PE 3.0 driver pack that you provided and am testing it with MDT instead of WDS and it looks like that we may be moving away from WDS to MDT.  Much testing in the coming days...

 

But the fix for this batch of 93 pc's was to use Clonezilla Live after building a solid image and manually loading all of the drivers in Windows and then Syspreping the box before using Clonezilla to image it and then push that image out. 

Side note:  Clonezila was way faster on the image download than WDS has been.

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