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mimilapham Honor Student
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mimilapham
Posts: 1
Member Since: ‎05-27-2011
Message 1 of 11 (20,204 Views)
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Your system has detected a configuration error. Code purple
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‎05-27-2011 07:13 PM

HP Pavilion a522n.  I just did a full recovery using a DVD I created when I bought the computer.  The following message appears:

Your system has detected a configuration error. Please report this error to Customer Care using the phone number found in the Warranty and Support Guide that came with your PC. Unless corrected, this error will prevent your PC from operating properly. Turn off your PC by pressing and holding the Power button. After a few seconds your PC will automatically turn off. (Code Purple)"

 

I first did the HP PC System Recovery and got the above message, so then tried the DVD I created.  Both get the same results.

what do I do now?

Provost Provost
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wb2001
Posts: 8,052
Member Since: ‎09-28-2010
Message 2 of 11 (20,199 Views)
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Re: Your system has detected a configuration error. Code purple
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‎05-27-2011 07:54 PM

Thses may be very helpful:

http://h30434.www3.hp.com/t5/Desktop-Operating-systems-and/Code-Purple-Error-Help/td-p/359373

 

http://www.question-defense.com/2010/07/24/hpcompaq-system-configuration-error-code-purple-windows-v...

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johnrocks
Posts: 110
Member Since: ‎01-20-2010
Message 3 of 11 (20,193 Views)
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Re: Your system has detected a configuration error. Code purple
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‎05-28-2011 01:05 AM

There are a couple of ways to go about fixing the hp code purple error. Use the linux live cd. This is the easiest option.

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nanniemae Honor Student
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nanniemae
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Member Since: ‎06-16-2012
Message 4 of 11 (19,038 Views)
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Re: Your system has detected a configuration error. Code purple
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‎06-16-2012 09:07 PM

hp desktop pavilion slimline error message code purple
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Master's Graduate Master's Graduate
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Matt_Lo
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Member Since: ‎12-13-2010
Message 5 of 11 (19,019 Views)
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Re: Your system has detected a configuration error. Code purple
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‎06-18-2012 07:46 AM

@nanniemae

did you try the suggestions posted by wb2001?

if these didn't work, then please call HP support and let them know you received the "code purple" error
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Professor
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npw05001
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Member Since: ‎02-19-2013
Message 6 of 11 (15,744 Views)
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Re: Your system has detected a configuration error. Code purple
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‎05-03-2013 08:42 AM

Hello,

 

Are you having trouble with your HP computer? If so can you provide the following information:

  1. Can you provide the model and product number of your computer? Here is a link that shows how to find that information.
  2. Can you give a detailed description of your issue.
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unoticed Student
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unoticed
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Member Since: ‎11-02-2013
Message 7 of 11 (12,630 Views)
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Re: Your system has detected a configuration error. Code purple
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‎11-02-2013 12:36 PM

what do i do?

 

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Retired
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SuperMario1
Posts: 5,085
Member Since: ‎09-05-2013
Message 8 of 11 (12,557 Views)
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Re: Your system has detected a configuration error. Code purple

[ Edited ]
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‎11-04-2013 07:50 PM - last edited on ‎04-20-2016 10:08 AM by HP Administrator

Hello unoticed. Do you have an issue that requires assistance? If so, could you please respond with your computer model number and operating system. If you need assistance locating the model number, you can reference this document: http://support.hp.com/us-en/document/bph07555

 

Please respond as soon as possible so I can assist you. I'm only here to help!
 

Mario

I worked on behalf of HP.
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Rainhillian Honor Student
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Rainhillian
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Member Since: ‎11-28-2013
Message 9 of 11 (12,107 Views)
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Re: Your system has detected a configuration error. Code purple
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‎11-28-2013 05:35 AM

Pavilion model t530gb. Just done system recovery and I get the Code puple error. Anyone recommend a fix? One web page suggests shift F10 followed by commands, but shift F10 doesn't work. Nothing works

 

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Provost Provost
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wb2001
Posts: 8,052
Member Since: ‎09-28-2010
Message 10 of 11 (12,101 Views)
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Re: Your system has detected a configuration error. Code purple
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‎11-28-2013 12:14 PM

Rainhillian,

Is your system 100% original?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served.
Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

Loaner: Envy Omen Windows 10 Pro 64 bit 4th Gen Intel(R) Core(TM) i7-7700HQ + NVIDIA GeForce GTX 1070M 8GB Discrete Graphics (16GB RAM) 512GB m.2 SSD
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro, 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 8GB, 500GB HD SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and OCZ 750W.
Printer -- HP OfficeJet Pro 8620
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