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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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computer will turn on but will not let me log in error to application messages keep popping up.

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Envy23
Microsoft Windows 8.1 (32-bit)

The computer will turn on . When I try to log in an error message comes up , warmgr.exe/application error  the exception illegal instruction ( 0xc000001d) in application at location 0x3d403f1e. Another error message comes up @tUclient_32 : TuneupUtilities App64.exe-Application error . The instruction at 0x3d403ef0 referenced memory at 0x0003001a. memory couldn't be written.The issue is i cant even get into the computer to try and recover or even back up.

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Hi @Tammy123456,

 

Welcome to the HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. 

 

For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

 

As I understand the computer gets a blue screen error. I'll be glad to help you with this.

 

* In Windows, search for and open View advanced system settings.

* In the Advanced tab, under Startup and Recovery, click Settings.

* Under System Failure, remove the check mark next to automatically restart, and then click OK.

* Restart the computer to apply the change.

* The computer no longer restarts automatically when a blue screen error occurs.

 

For more details: Click here

 

I hope this helps. Let me know if you require any further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers! Reply for further assistance as well.

 

Regards,

 

Jeet_Singh
I am an HP Employee

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