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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-03-2017 10:37 AM

HP Recommended
Product: intel-pentium
Operating System: Microsoft Windows 8 (64-bit)

i've forgotten my administration password for my windows 8 & i can't get into the puter... how can i resolve this issue

3 REPLIES 3

‎05-03-2017 01:18 PM

HP Recommended

Assuming the password is the Windows password, investigate NTPassword.  Follow THIS GUIDE to reset the Windows password.


I'm not an HP employee.
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‎05-03-2017 09:38 PM

HP Recommended

Ophcrack might be easiest software for a newbie needing to reset/delete password:

https://www.lifewire.com/how-to-recover-passwords-using-ophcrack-livecd-2626168

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‎05-04-2017 09:28 PM

HP Recommended

Hi

 

This HP Support Forum link suggests HP cannot help if you are using a local user account.

 

Grzy

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