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usteve
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Message 1 of 4
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installing programs from disk

HP Recommended
pavilion e9107c
Microsoft Windows Vista (64-bit)

error occurs when installing software from disk, error event 59 the application has failed because its sidebyside

configuration is incorrect. please help in solving this problem. It applies to all software installing from disk

Thanks

3 REPLIES 3
MechPilot
Retired
Retired
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Message 2 of 4
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HP Recommended

Hello @usteve,

 

I understand that your desktop computer is producing an error message when you are attempting to install software using the DVD/CD drive, and I would be happy to assist you in this matter!

 

To enable your system to install software from your DVD/CD drive, I recommend following the steps in this document on this application failed to start because side-by-side-configuration is incorrect. This should help correct any file corruptions that are preventing software from being installed from a disc.

Please re-post with the results of your troubleshooting, and I look forward to your reply!

Regards 🙂

MechPilot
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!
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usteve
Author
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Message 3 of 4
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still having the same problem as reported on 01-30-2015 02:39 please help

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wb2001
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HP Recommended

Interesting that after a year your problem either (1) still existings (same program failed to install) or (2) your attempt to install a different program met with the same fate.  What programs are causing your error?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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