• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
omen 600 gaming mouse
Microsoft Windows 10 (64-bit)

Hello,

 

I recently bought a Omen 600 gaming mouse, But i cant seem to reconfigure the sniper button to "forward" ?

 

Normally mouses with the keys on the side can be used for forward and reverse or back and forward.

 

Cant this be reconfigured ? Is there no software ???? If this cant be done, Ill be very dissapointed in my purchase.....

12 REPLIES 12
HP Recommended

Hi @KrunkZ_ZA,

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you want to know how to configure the side button on the mouse.

 

I’d love to help!

 

Please download and install the mouse software from the below link and using this software you can configure the mouse button.

 

http://hp.care/2fWmeBl

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Hello Fossette,

 

Thank you for the reply...

 

However, Seems you didnt quite read my post 100%.

 

The software you gave is for the X9000 Mouse and is NOT compatible with the OMEN 600.

 

Please suggest alternative solution. ?

HP Recommended

Hi @KrunkZ_ZA,

 

I recommend you to contact HP phone support to further diagnose the issue.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Take care!

 

Cheers!

 

The_Fossette
I am an HP Employee

HP Recommended

Hi,

 

      May i know which game you're playing ?

      can you send me the screen shot of game/key/mouse controls

 

There is no software for this mouse.

 

In the KEY BINDINGS which key/button is set for ZOOM

 

Regards
Rajan
I am an HP employee.
HP Recommended

Hello Raj,

 

DIssapointed that there is no software, Why would HP release a gaming mouse without S/W ? Doesnt make sense at all.

 

All brands like Logitech, Corsair, Razer etc have customizable S/W.

 

I play PoE, CS GO, PUBG.

HP Recommended

Hi @KrunkZ_ZA,

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any.

 

You should be contacted within 4 business days (Excluding Holidays & Weekends).

 

Response times may vary by region.

 

Please send a Private Message, if you aren’t contacted within 4-5 business days.

The_Fossette
I am an HP Employee

HP Recommended

Hello Fosette,

 

Thank you, Thing is, If i knew this i would never have bought the mouse, But the sales lady informed me that there is Software and everything is customizable.

 

Anyway, Thanks for the help....

HP Recommended

Hello @KrunkZ_ZA,

 

I was looking through your conversation with Fosette and saw that you found the program to customize the mouse buttons.

 

Is it ok that you can send a link to the program you used?

HP Recommended
You can forget about it, software didn't work. Local support from HP was pathetic. You can give up on this story. Ill not support hp again. Cheers
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.