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‎01-09-2020 04:29 PM

HP Recommended
Product: HP Reverb Pro
Operating System: Microsoft Windows 10 (64-bit)

When I'm using my Reverb I keep getting USB disconnected/connected and sometimes unrecognised USB device warnings in windows, this happens repeatedly while in use. also occasionally the screen will go back for a few seconds before coming back on. Any idea what's up?

 

Thanks

1 person had the same question
2 REPLIES 2

‎01-11-2020 07:20 AM

HP Recommended

 have the same problem. However the HP website is so darn confusing to get through to contacting them via email or electronically, its like they do this on purpose to make it hard to contact them for warranty and repairs.

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‎01-11-2020 01:55 PM

HP Recommended

@ministrinity @kais58 
Thank you for posting on the HP Support Community.

 

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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