• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎05-12-2022 02:08 AM

HP Recommended
Product: HP X24ih
Operating System: Microsoft Windows 11

Good day,
I have such a specific problem with this monitor, and that is that if I set the colors in the HP menu to NEUTRAL and change the brightness to 95, then after restarting the PC, everything will come back to me ... A reset won't help, nothing. I don't understand why ... I have an AMD Radeod 7700 series graphics card from 2012. Can anyone advise me which one? I've tried anything bee to turn off the monitor from sleep mode, but nothing helps. I've had a Samsung monitor before and nothing like this has ever happened to me.

Category:
1 REPLY 1

‎05-15-2022 04:51 AM

HP Recommended

Hi@RKostik1972,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP X24ih Gaming Monitor.

 

I have a few recommendations 

  • Update HP X24i LCD Monitor Driver from HP.COM.
  • Check with different PC or laptop and check if it works.

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.