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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-19-2023 02:29 PM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K1AV)
Operating System: Microsoft Windows 11

Hi,

i updated my windows on friday. During that update HP decided to update the BIOS. After the BIOS update i need to fill in the bitlocker Key. But the bitlocker key is never been turned on.

 

now i read about that HP turns on bitlocker without the user knowing. So i’m wondering if HP has a bitlocker key for my device?

 

and if HP don’t have a bitlocker key, what do i need to do to still keep my files.

 

thanks!

 

with kind regards,

 

youri

Category:
1 REPLY 1

‎06-19-2023 03:16 PM

HP Recommended

Hi,

Thank you for visiting the HP Support Community.

In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

Regards. Stay safe.

I work on behalf of HP.
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