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‎08-24-2019 04:24 PM

HP Recommended
Product: OMEN by HP 880-551na
Operating System: Microsoft Windows 10 (64-bit)

Hello.

I have recently bought my new Omen by HP 880-551na Gaming PC with NVIDIA GeForce RTX 2070 and Intel i7-9700k. It has performing great since i bought it almost two weeks ago.

Although I'm satisfied with the purchase, I have recently came across an annoying issue. Around every half hour - 1 hour, for 3-4 seconds, my computer starts to hitch and freeze. At first i thought it was my game as it had a bug where there were FPS issues but when i do other things, like search the internet or play other games, the problems keeps on persisting.

Do you have any solutions to fix this problem? I have the latest Graphics Card drivers and my Windows is up to date.

Thank You.

1 REPLY 1

‎08-25-2019 06:35 AM - edited ‎08-25-2019 06:36 AM

HP Recommended

@AymzFN 

 

The only things that come to mind are to make sure you are fully up to date. Manually force Windows updates to search, even if it says its up to date.

 

There might also be a service starting up in the back ground every half hour that's taking up resources momentarily and causing the freeze.  You would have to open the Task Manager and keep an eye on whats opening at that time.

Control/Alt/Delete will open the task manager. Click once on the CPU Column to highlight it and arrange the percentages from highest to lowest. When a service pops up at the moment of the freeze that you think is the culprit, you can disable it.

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