Audio not working

[moomen19]

I had an issue where my headphones weren't working right after unboxing my brand new omen 15. I saw a few solutions in a different topic however, you don't need to download anything to fix it. You can simply go to Device manager,  find your audio driver and roll it back to a previous version. (this will only work if your audio driver isn't visible).

[praveenbv]

Hi@moomen19,

We understand the issue with the sound on the headset.

May I no the headset is connected properly ?

Check with the different headsets?

Try switch to the audio setting .

Hope this helps! Keep me posted.

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