03-18-2017 12:10 PM
Hi there I have a problem with my gaming notebook. It is called the Hp Omen Laptop. This is last years model and the specs are a intel core i7 and gtx 965m and a 17 inch screen 1080p. So whenever I want to play a game i start of with an amazing fps of like 60-100 but for some reason like minutes later it drops to like 8 fps for no reason. please tell me if you have a solution to this problem or that you have the same problem that I do. It would be very appreciated if you can help.
03-19-2017 12:57 PM
Thanks for reaching out to us on HP Support Forums. I came across your post and would like to help.
I understand that you have an HP Omen laptop and while playing a game, the fps drops from 60-100 to 8 fps for no reason. I'll do my best to help you here.
I would like to know the following information to assist you better:
- The exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
- Does this happen for the games or just one game?
- Does the laptop overheat while playing games?
- Does the fps come down only if the ac adapter is disconnected?
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.
To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.
By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.
If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.
Hope this information helps. Keep me posted. Cheers!
I am an HP Employee
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