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Omen 15
Microsoft Windows 11

My new hp omen 15 I have recently bought has been in a boot cycle where it turns off and on. Before this started I had factory reset it.

2 REPLIES 2
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@Ligs2468 

 

You won't miss anything, please install a fresh Windows 11 on your machine using

 

              https://www.microsoft.com/en-au/software-download

 

  1. To create a bootable media (USB or DVD),
  2. Boot machine from media,
  3. Install Windows 11 (Windows will find its product key and activate automatically for you),
  4. Run few Windows updates (not in one go) to update Windows 11 and drivers,
  5. Download and install any missing drivers (one or 2) and HP tools from HP site (by the way, what is your machine ?)

Regards.

 

 

BH
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