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‎08-11-2022 04:07 AM

HP Recommended
Product: OMEN by HP 15t-ax200 CTO Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

Whenever I start my laptop for the first time in the day, it gets stuck on a black screen/ logo screen. I long press the power button for 15 seconds and keep trying to shut down and start up. After 15-20 mins of this, it starts up normally and doesn't have any problem for that day. 

 

Category:
1 REPLY 1

‎08-11-2022 09:43 AM

HP Recommended

Hello @Mihir-33 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.56 Rev.A19.0 MBDec 18, 2020Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Install/Update

HP Consumer Desktop / Notebook PC ME Firmware Update

2021.1.0902 Rev.A33.9 MBSep 2, 2021Download

 

(5) Reboot

(6) Please report your results

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