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‎06-12-2019 11:56 AM - last edited on ‎06-12-2019 12:00 PM by Retired

HP Recommended

Hello, I too have this problem even after updating the bios to F.18 Rev.A.

 

It happens mostly during gaming. There was a white flash then the screen turns black. The sounds and controls still works.

 

My workaround is by pressing the sleep (power) button to initiate sleep then turning it on again.

1 person had the same question
2 REPLIES 2

‎06-12-2019 03:36 PM

HP Recommended

Hey, I had the same problem. If it's during gaming, I'm pretty sure it's your display falling asleep. Mine did the exact same thing when I played Rocket League. What I did was change it so my display will never "sleep" after a certain amount of time and I haven't had problems since.

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‎09-15-2019 05:34 PM

HP Recommended

I have the same problem. It happens during a skype call.

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