Swollen Battery

[Technoob22]

I purchased my HP Omen 15.6 inch ce070tx in Jan 2018. Recently, when I unscrewed the back cover to carry out periodic general cleaning of the laptop, I noticed that the battery has swollen excessively and is at the danger of exploding. My question is if the lithium ion battery has the tech to cutoff power automatically to prevent overcharging then why is the battery swollen? I use my laptop to play Counter Strike Global Offensive for 2 hours everyday and plug in the charger while playing because it is not possible to play on battery backup itself. Request assistance with this issue. Thanks. 

[Dragon-Fur]

@Technoob22 

Welcome to the HP Community Forum.

It is the battery technology that has failed.  Companies use what is available for their devices (notebooks and phones, for example).  Battery tech is not all that advanced in some ways.  It is unfortunate.

Regardless of all else,

The solution is to remove the bloated battery from the computer and replace it with a new compatible battery.

The bloated battery will fail, if it has not done so already.

The replacement procedure is pretty straight forward, in fact, and you already know how to open the case.

Open

 Maintenance and Service Guide

Parts and Replacement procedure - Pages 36-37

Description                                                                                   Spare part number

4cell, 70Whr, 4.55AH,

Li-ion battery for use in products equipped with a N17E GPU              917724-855

3cell, 52.5Whr, 4.55AH,

Li-ion battery for use in products equipped with a N17P GPU              L08855-855

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Good Reference

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• Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

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Find / Check for parts at PartSurfer / HP Parts Store

PartSurfer might be able to tell you exactly which parts came with your computer.

Open PartSurfer

• Select your Country
• Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
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Parts marked as "n/a" are not available from HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

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OMEN by HP - 15-ce070tx 

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