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‎03-19-2024 11:29 AM - last edited on ‎03-25-2024 10:49 AM by HP Administrator

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 (76T03AV)

The laptop came without operating system. So I installed Windows 11 and everything worked fine. Yesterday I wanted to downgrade to Windows 10, so I removed everything and I installed it, but now the touchpad is not working and the options for the WiFi are not showing.

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4 REPLIES 4

‎03-19-2024 12:18 PM

HP Recommended

Your notebook is not supported by HP for W11.

 

Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 Software and Driver Downloads | HP® Support

 

Your only option other than reinstalling W11 is to hope that the W11 drivers on the support page work for the touchpad and Wi-Fi.

 

The W11 Wi-Fi drivers should work because they are good for both operating systems.

 

The touchpad may be a different matter.

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‎03-19-2024 01:55 PM

HP Recommended

Hi, thanks for your answer. I tried to install the touchpad drivers but it doesn't work. I don't want to return to W11, my Pc is very much faster now...

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‎03-19-2024 02:06 PM

HP Recommended

You're very welcome.

 

I don't know what model touchpad your notebook comes with since the driver page shows drivers for both the Elan and Synaptics models.

 

Now the only thing you can try if you don't want to go back to W11 would be to try touchpad drivers from different model notebooks that have support for W10.

 

Try this one for example.  It's the only one I am going to look for.

 

Synaptics / ELAN Precision Touchpad Filter Driver 

 

19.5.35.54 / 22.2.27

 

https://ftp.hp.com/pub/softpaq/sp134001-134500/sp134473.exe 

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‎03-19-2024 02:21 PM

HP Recommended

So I installed the driver but after the installation finished, I got this message, and the touchpad still doesn't work.

Annotation 2024-03-19 212002.png

Thank you anyways for your help 🙂

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