my cpu is overheating and i can't control cooling fan

[alessia_mill01]

my CPU gets very hot even with a light workload, and the cooling fans always run at minimum speed. i can't adjusttheri speed; it's not possible to do so from the system settings or even with third-party apps. i doubt it's a hardware problem with fans since they run quite strong at the pc's startup and during updates, but afterward they stabilize at low speed.

[Rachel571]

Hi @alessia_mill01,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When temperatures inside the computer rise, the risk of damage to important internal components from overheating increases.

You can help prevent overheating by making sure there is adequate ventilation around the computer, the fan vents are cleaned regularly, the computer is in a cool environment, and the BIOS is up-to-date. For more information, go to HP Notebook PCs - Protecting and caring for your notebook.

You might experience these issues when the computer overheats:

After pressing the Power button, the computer freezes on a black screen and Windows does not start, or Windows starts but does not respond.

Basic tasks or applications take more time to complete than usual.

Windows does not respond, suddenly restarts, or displays an error message while in use.

Games stop responding during play.

Fans inside the computer become louder as they start spinning faster to remove excess heat.

The mouse and keyboard stop responding.

Please follow the steps mentioned in the link: https://support.hp.com/us-en/document/ish_3894569-1692683-16

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support