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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Microsoft Windows 10 (64-bit)

Peace,
I have this computer:

 

"HP Gaming Pavilion - 15-dk0000nj"

SN# [Personal Information Removed]


A few days ago the computer crashed and some plastic parts broke.
The computer works well.
I can not find my model on the site or spare parts.
According to this computer (https://support.hp.com/id-en/document/c06513390) which is quite similar I will send which parts are broken

PART 1 The front of the screen detached from the back

PART 5 Left side if you look in front of the computer (on the screen)

And the part that holds the cable of the internet

please help me!
The computer is now in the lab and they want almost $ 500 for these parts and they added parts that you don't need at all ...

3 REPLIES 3
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@aahelpmeaa 

 

No available list as shown

 

         https://partsurfer.hp.com/Search.aspx?searchText=6RU92EA

 

Please try the following manual

 

          http://h10032.www1.hp.com/ctg/Manual/c06377664.pdf

 

Regards.

BH
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Yes I realized that there are no parts ...
I might be able to buy the parts of another computer in the series and it would fit?
It's just plastic ...
for example
That part


https://www.ebay.com/itm/New-For-HP-15-DK-Series-TPN-C141-Hinge-Cover-Air-Outlet-L56911-001-FA2K8000...: aKkAAOSw6v5fLfh0

As long as it says on the part that it is DK 15 does that mean it will fit my computer?
Or for example plastic parts of another computer in the series will fit exactly to my computer ???

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?

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