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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-17-2019 05:23 PM

HP Recommended
Product: color inkjet cp1700
Operating System: Microsoft Windows 10 (64-bit)

My conjecture is that the desktop is outputting data via a high-speed USB port faster than the ancient printer can read it.

I can print a test page and a diagnostic page direct from the front of the printer and all is well, but I get a "failed" message when I try to send a test page from the computer. I have changed computer ports and cables, but I can't find a pair that works. At one time the printer/computer pair did work together, but I can't remember what port/cable combination that I used. Are there any HP digital electronics engineers out there that can tell me what port/cable combination will work? Is printer-cable length (about ten feet) an issue?

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