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hp jet pro 8025 wont print

offic jet pro 8025
Microsoft Windows 10 (32-bit)

Won't print ( with cable or wireless)

computer is 8 inches away from printer

deleted and reloaded driver (multiple times)

restarted everything

I see the file in the print monitor, then says print error.

I tried : printui.exe /s 

and yes, I was able to print wirelessly, now it wont.

 

printer is on and printer does work, e.g., I can copy a document.

 

any suggestions please?

thanks

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