• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
deskjet 2135
macOS 10.12 Sierra

Hello,i just bought my first hp and at the mac does not prinding nothing.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Welcome to the HP Community @vaggosSmiley Happy

 

I read about the issues you're having with printing from Sierra. I have checked the drivers for your printer and there are no full drivers available for Sierra, which is likely why there is an issue with using the printer.

 

You can try running an Apple Update to install the printer to print, and try again.

 

Here is a link where you can check to see when/if drivers become available for your printer: Drivers and Downloads

 

 

 

Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.

 

a i n b o w 7000

I work on behalf of HP



Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!

View solution in original post

3 REPLIES 3
HP Recommended

Welcome to the HP Community @vaggosSmiley Happy

 

I read about the issues you're having with printing from Sierra. I have checked the drivers for your printer and there are no full drivers available for Sierra, which is likely why there is an issue with using the printer.

 

You can try running an Apple Update to install the printer to print, and try again.

 

Here is a link where you can check to see when/if drivers become available for your printer: Drivers and Downloads

 

 

 

Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.

 

a i n b o w 7000

I work on behalf of HP



Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
HP Recommended

Thank you about the drivers but when i open the online set up i cant continue and i cant read because doesnt appear nothing.I only install the drivers offline.Error when try to connect to hp.com

HP Recommended

Hi there vaggos! The link works for me. Try opening it in another web browser, or perhaps the site was undergoing maintenance when you were trying to access it. You should be able to get to the page now. 🙂

 

All the best!

a i n b o w 7000

I work on behalf of HP



Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.