Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎02-19-2017
Message 1 of 2 (414 Views)

How to cancel a print job on HP envy 7640

How can I cancel a print job on my Direct -11-HP ENVY 7640 all in one printer? Every time I cancel the job, as soon as I turn on printer it starts printing the cancelled job again. This is very frustrating.
Reply
0
Provost
Posts: 14,652
Member Since: ‎04-14-2009
Message 2 of 2 (405 Views)

Re: How to cancel a print job on HP envy 7640

@Caballotommie

 

Try / Consider:

Restart print services and clear the print folder

 

  • Control Panel > icon view > Administrative Tools > Services > Stop Print Spooler Service
  • Remove files from C:\Windows\System32\spool\PRINTERS
  • Start Print Spooler Service

 

And / Or

Dragon Document - Help, suggestions, and examples

Cancel Print Jobs in the Printer Queue

See the Quick and Easy Solution first in the document…

 

 

Click the Thumbs Up to say Thanks!

 

Click Post that answers your question "Accept as Solution" to help others find it.

 

Kind Regards,
Dragon-Fur
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation