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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-13-2016 02:51 AM

HP Recommended
Product: Color LaserJet Enterprise M577
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

Someone could you please tell me know how to check OXPD 1.6 or 1.7 version on HP M577 ?

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-22-2016 10:15 AM

HP Recommended

Generally speaking the futuresmart 3.8+ FW should have 1.7 support.  Using the latest FW is going to be the best option to ensure that you have the latest OXPd support.

I work for HP.
David

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5 REPLIES 5

‎09-21-2016 09:17 AM - edited ‎09-21-2016 09:19 AM

HP Recommended

Go to the EWS page of the printer (https://<printer-ip>). Select the 'Scan/Digital Send' tab, then select the 'OXPd Workflow' section. this has an OXPd version as the top field.

 

also look at this support doc:

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05174162&sp4ts.oid=7326591

I work for HP.
David
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‎09-21-2016 09:28 AM

HP Recommended

Hi Dashab,

 

This way is only for checking OXPd 1.4 version. It does not show 1.6 or 1.7 version.

 

Thank you for your support.

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‎09-21-2016 11:25 AM

HP Recommended

it sounds like the OXPd version is tied to the FW version installed on the printer. What FW is installed on your printer? (this should be available through EWS)

 

The futuresmart 3.8 version here has support for OXPd 1.7: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7440202&swItemId=fp_156308_3&swEnvOid=406...

 

I work for HP.
David
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‎09-22-2016 09:43 AM

HP Recommended

How can I check for other HP model? or just latest FW (released in 2016)  will support  OXPd 1.7? 

 

Thank you.

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‎09-22-2016 10:15 AM

HP Recommended

Generally speaking the futuresmart 3.8+ FW should have 1.7 support.  Using the latest FW is going to be the best option to ensure that you have the latest OXPd support.

I work for HP.
David
Was this reply helpful? Yes No
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