HP M175nw menu access is disabled.

[JohnW91]

my M175nw printer shows "Menu access is disabled" for every single menu, I can't connect to my home wireless network. I have recently change my home routers, although having the same SSID and password, but the printer somehow doesn't like it. 

I see many people having same issues, but no solution is given publicly which is quite annoying. 

Can someone help? 

Thanks

[Kumar0307]

@JohnW91, Welcome to the HP Support Community!

I understand you are not able to make changes to the settings on the printer. We need to perform a factory reset on the printer to resolve this issue. 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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