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‎11-04-2017 12:46 PM

HP Recommended
Product: Color LaserJet Pro MFP M277c6
Operating System: Microsoft Windows 10 (64-bit)

My WiFi SSID changed and I cannot access the WiFi Setup Wizard.

 

It prompts for old WiFi password to old SSID, which no longer exists for authentication.

When I use menus to access Settings and Factory reset, it also prompts for password. 

When I plug in USB, nothing happens or is acknowledged.

 

I want to remove saved SSID so Wizard will re-engage. 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-04-2017 09:44 PM

HP Recommended

How to Factory Reset HP LaserJet M277dw Printer:
1 - Power Down
2 - Power Up
3 - Wait until you see the energy logo
4 - Press and hold the lower right hand portion of the display
5 - You can release when you see "permanent storage init"

 

These steps worked for me.

View solution in original post

1 REPLY 1

‎11-04-2017 09:44 PM

HP Recommended

How to Factory Reset HP LaserJet M277dw Printer:
1 - Power Down
2 - Power Up
3 - Wait until you see the energy logo
4 - Press and hold the lower right hand portion of the display
5 - You can release when you see "permanent storage init"

 

These steps worked for me.

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