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‎07-15-2021 06:23 AM

HP Recommended
Product: HP M553n

I have an M553n printer with all OEM toners and the yellow toner will dump everywhere.  We have tried multiple toners and they all do the same thing. There is so much toner dumping that last time I had to pull the laser scanner and clean it out inside and out.  I have changed the transfer belt and High Voltage boards thinking is was a charge issue but nothing has helped.  

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‎07-15-2021 02:04 PM

HP Recommended

I have seen the same issue with a couple of 653 printers. May be a issue that is developing that HP is not aware of. I suggest you open a case with HP.

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