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Tutor
Posts: 9
Member Since: ‎10-05-2017
Message 1 of 2 (196 Views)

MFP M477 will not scan to network folder if resolution is higher than 75dpi on Mac OS X 10.13

Product Name: MFP M477
Operating System: macOS 10.12 Sierra

If I change the resolution to anything higher than 75dpi, I get an error that says that the folder has no permissions or does not exist and cannot save scan to network folder. It only works if resolution is 75dpi.

Student
Posts: 1
Member Since: ‎04-27-2018
Message 2 of 2 (52 Views)

Re: MFP M477 will not scan to network folder if resolution is higher than 75dpi on Mac OS X 10.13

I see the same issue.

 

It's odd that screen resolution would cause the share to fail. I suspect it's the size of the object being sent, but HP should really address this. It's a silly bug.

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