01-15-2020 03:28 PM
I have a paper jam. I made the mistake of tearing the paper in half instead of pulling the whole paper out. Now I can't see the rest of the paper to clear the jam. Thank you!
01-15-2020 03:38 PM
This can be difficult. In some cases the only way to get the paper out will be to disassemble if the printer is still showing an error and will not come to ready. If the printer will come to ready you can try printing on a heavier grade of paper with the hopes it will snow plow the other piece of paper out of the printer.