• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
Microsoft Windows 10 (64-bit)

Hello!  I have a HP Color laserjet Enterprise M652 that keeps giving the error code: 41.07.C2  

 

I've checked the printer's paper settings, and on the server it's shared on, all correct.  checked paper paths, everything looks find.  This is a new printer, and I've searched around and cannot find that error code anywhere.  Any help would be great!

1 REPLY 1
HP Recommended

The closest error in troubleshooting is 41.07.72 which is delayed feed from paper source 2. Make sure the paper you are trying to feed is within rated specs. Test the tray using plain paper. Also ensure that you have set the media type correctly on the control panel

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.