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‎10-14-2019 06:14 AM

HP Recommended
Product: HP Color LaserJet FlowMFP M682
Operating System: Microsoft Windows 10 (64-bit)

Cada vez que Windows instala la actualizacion KB4524148 mi impresora HP Color LaserJet FlowMFP M682 deja de funcionar, tengo que estar desinstalando la actualizacion para que la impresora funcione. Alguna solución o idea de lo que pueda hacer para evitar este problema.

 

Saludos, 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2019 09:02 AM

HP Recommended

Until Microsoft resolves the problem a work around is to set your Windows updates to download but not install automatically. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2

‎10-14-2019 06:15 AM

HP Recommended

Each time Windows installs the update KB4524148 my HP Color LaserJet FlowMFP M682 printer will no longer work, so I need to be uninstalling the update for the printer to work. Some solution to the idea of what might happen to avoid this problem.

‎10-14-2019 09:02 AM

HP Recommended

Until Microsoft resolves the problem a work around is to set your Windows updates to download but not install automatically. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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