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HP Recommended
Hp OfficeJet 8620
Microsoft Windows 7 (64-bit)

Greetings, all.

 

Could someone please advise which authentication protocls are used by HP printers when performing user authentication to a network folder? NTLM, NTLMv2, etc? Is SMB encryption supported?

 

I've seen nothing of detail in this on any HP documentation.

 

I have successfully set up *one* "Scan to Network Folder" entry to an existing shared folder on a Samba server using a dedicated domain account intended for use by the scanner service. The *second* one I attempt, against a second SAMBA server (my BDC in this domain), using the same network identity, fails. The shares are configured identically, which suggests to me some aspect of authentication protocols being negotiated between the printer and the shares are not the same. If I could find some documentation on what the HP printer is trying to negotiate, it would likely point out my issue.

 

When I set up a temporary shared folder on my Windows 7 domain-joined laptop, and authenticated to it via the same dedicated domain account, the Windows 7 security logs indicated that the printer used only NTLMv1 authentication. I do not know if this is simply because it is the only version the printer supports, or if it negotiated *down* to this for some reason. Obviously, NTLMv1 is not my preferred configuration; hence, info on the printer's actual protocol negotiation would be very helpful.

 

Thanks,

David

 

 

 

2 REPLIES 2
HP Recommended

At present, after extensive testing, I can state with a high level of confidence that the HP 8620 *cannot* negotiate an SMB2 protocol-based connection for authenticating to a Samba-based share. 

 

With the 8620 configured to scan to a network share hosted on an Samba 3.6.24 server with support from SMB to SMB2, the printer authenticated properly. When connecting to a share on a Samba 4.x server supporting *only* SMB2, the printer connect fails. After reconfiguring the *working* Samba server to support only SMB2, the previously working connection fails as well. Restoring SMB1 works.

 

Mandatory server signing will also prevent the printer from connecting to the share. Changing "server signing" to "auto" from "mandatory" will fix this issue.

 

HP Recommended

Subsequent investigation reveals that the HP 8620 supports *only* NTLM 0.12 authentication under the SMB1 protocol.

 

For a printer that is designed to work in an office/business environment, I don't think this configuration would be considered acceptable - especially for one of HP newest printers. 

 

Can someone with HP advise if perhaps there is additional configuration or later firmware for this printer that will support something more secure, such as SMB2/NTLMv2? or SMB3?

 

My research was done with an 8620 configured to scan to two different network shares, one supporting SMB1, the other SMB2, and the latter refusing to connect. Disabling SMB1 on the former then caused the working share to fail. Packet captures from the printer to each server hosting the respective shares show the printer requesting NTLM 0.12.

 

 

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