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‎03-09-2020 03:19 AM

HP Recommended
Product: Hp laserjet MFP M277

When i plug the usb cable to my laptop, the printer start printing an old job several times.

Can you help me with this issue?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-09-2020 07:56 AM

HP Recommended

There are print jobs stuck in the print spool.  You need to clear the spool. Google "clearing print spooler" followed by your OS version to find instructions.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1

‎03-09-2020 07:56 AM

HP Recommended

There are print jobs stuck in the print spool.  You need to clear the spool. Google "clearing print spooler" followed by your OS version to find instructions.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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